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Design Approval Before Production Policy
Design Approval Before Production Policy
One design revision is included — please provide all your feedback at once so we can perfect your order!
✔ Zero Risk – We’ll begin production only after you’ve approved the final design.
✔ Guaranteed Happiness – You’ll receive exactly what you approved.
Note: If we don’t hear back within 3 days after sending the initial design, it will be automatically marked as approved, and we’ll proceed with production.
How to order your Brickies
How to order your Brickies
Upload Your Photo: Click “choose image” and select the picture you’d like to use. Make sure the image is clear and high-quality for the best outcome.
Choose Your Set: Pick the Brickies set you’d like — whether it’s a single figure or up to three Brickies.
Repeat if You’d Like: Want to create more Brickies using different photos? Just repeat the steps with each new image.
Once you’ve uploaded your photo and chosen your set, you’re good to go! Simply add it to your cart, and we’ll handle the rest.
What’s Included?
What’s Included?
Each package comes with a sturdy gift box featuring a heart design and bags filled with your personalized brick pieces. Everything you need to build your custom Brickies is neatly packed and ready to go. Now you’re all set to enjoy your new Brickies!
Shipping & Returns
Shipping & Returns
After placing your order, you’ll have 24 hours to request a refund before we begin producing your Brickies.
Since each Brickies set is custom-made, refunds cannot be issued once production has started. For more details, please refer to our Refund Policy.
🧩 Design Time: 3–5 days
🏗️ Production Time: 1–3 days
📦 Shipping: Usually takes 4–15 days, depending on your location.
In total, you can expect your Brickies to arrive within 12–20 days after your order is confirmed.
Please note: During holidays or busy periods, processing may take up to 10 days to ensure the best quality, especially if the “Confirm Before Production” option was selected with your order.
Build it yourself
Create something special together! 💖
F.A.Q's
How long does shipping and delivery take?
How long does shipping and delivery take?
🎨 Design time: around 2–3 days
🧱 Production time: another 1–3 days once your design is approved
🚚 Shipping usually takes 6–14 days, depending on your country and local courier.
📦 Overall, your custom Couple BrickSet should arrive within 10–15 days after placing your order.
Do you ship worldwide?
Do you ship worldwide?
Yes, we do! 🌍
Simply check if your country appears at checkout. If it’s listed, that means we can ship right to you.
We make sure your order is delivered safely and directly to your doorstep.
How to Upload Your Photo
How to Upload Your Photo
Start by selecting the number of figures you’d like us to create. If your photo includes more people than what you’ve chosen (for example, 3 people but you selected 2 figures), we’ll only design the number you ordered.
Please upload a clear, high-quality photo where both of you are fully visible.
For best results, make sure the photo shows your upper body or full body, with good lighting and natural colors.
💡 Pro tip: Photos taken outdoors or in bright natural light usually look the best!
You can upload a picture with 1 or 2 people, and we’ll turn it into your very own Couple BrickSet, lovingly built, piece by piece.
Can I track my order?
Can I track my order?
📦 Absolutely! After your order has been created and produced, we’ll send you a tracking number by email.
You can use it to keep an eye on your package and see its progress until it reaches your doorstep.